Wednesday, 14 March 2012

Problems with the Richtext to HTML conversion in soapgate Q! ?

Here are a few pointers to things you may want to check:
  • Check that the "Fully qualified Internet host name" field in the Server document contains the correct name
  • Make sure the server itself can resolve the external DNS address too. For instance, our public test server  can be reached on Our internal DNS server points this name to the servers internal IP. This can alternatively be done in the server's hosts file (Windows).
  • If your server requires HTTPS (SSL) access you require a certificate issued by a trusted certificate authority (e.g. Thawte), a Self Signed Certificate will not work, unless it is added to the Domino Java cacerts. There is a procedure on how to do this, but as we haven't tried it, I will not document it here.
  • If you see log entries such as.. ti="0032926D-C12579C1" sq="00000049" THREAD [0F3C:000D-04DC] WAITING FOR WRITE LOCK ON RWSEM 0x3A05 Agent semaphore (@06C3F598) (R=0,W=1,WRITER=0F3C:02A8,OWNER=0F3C:02A8) FOR 30000 ms may need to enable "Run web agents and web services concurrently" (Server document / Internet Protocols / Domino Web Engine / Web Agents and Services)

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